This policy applies to any and all marketing and advertising initiatives and promotions undertaken,
whether online or otherwise, relating to the sale of New or Used Vehicles, Parts and/or Services or the
provision of value added and financial services by Super Group Dealerships.
All Super Group Dealerships take steps to ensure that marketing and advertising initiatives undertaken:
When marketing to customers and potential customers, Super Group Dealerships offers an opt-out
functionality to allow anyone who receives marketing material to opt out from future communications
from the dealership. Please note that dealerships operate as business units, and an opt-out will therefore
apply to the specific dealership who sent the marketing material.
The law does not require consent for all marketing, but where consent is required, Super Group Dealerships will only do marketing with the necessary consent.
Super Group Dealerships will not sell your personal information to third parties for marketing or any other purpose
(1) Personal Information.
In this policy "Personal Information" or “information” means information about a person, including both natural and juristic persons being customers, potential customers, suppliers, and other third parties (collectively referred to as "Data Subjects"), that can be used to identify the Data Subject. Personal Information includes, amongst others, name, identifying numbers, address, contact information, banking information and all other personal information as defined in POPI.
(2) Collecting Personal Information.
As far as possible, Personal Information is collected directly from the Data Subject, but may also be collected from the following sources if it cannot be collected directly from the Data Subject:
Super Group Dealerships shall assume all the responsibilities of a "Responsible Party" in terms of POPI (this is the party that determines the purpose of and means for processing Personal Information). This applies from the time that the Personal Information is obtained the first time until it gets destroyed.
Personal Information will be collected and processed lawfully and in accordance with all laws that apply to Super Group Dealerships, including but not limited to POPI, PAIA, CPA, FAIS, NCA and ECTA. (Please refer to Annexure A for details on these laws.)
Only Personal Information that is necessary, related to or relevant to the reason for which Super Group Dealerships intends to use it will be obtained and processed by Super Group Dealerships. Super Group Dealerships will not ask for more information than required in the circumstances.
(6) Purposes for processing Personal Information.
Super Group Dealerships will process Personal Information for the following purposes in compliance with applicable laws:
OEM (Original Equipment Manufacturer) and / or their affiliated companies or agents may use your personal details and information provided to contact you through electronic or other channels regarding the products and / or services you have enquired on and /or regarding any special offers or any on any similar products or related services or events for the purposes of research and analysis.
OEM (Original Equipment Manufacturer) servers may be stored outside of South Africa and in such cases the OEM has undertaken to ensure that in respect of Personal Information retained on such servers, the same or similar level of protection as is imposed on them as The Protection of Personal Information Act 4 of 2013 (POPIA) shall apply.
(8) Disclosure and use of Personal Information.
Super Group Dealerships will not use or disclose Personal Information to any third party for any purpose other than the purpose for which the information was collected, without obtaining the necessary consent to do so or to the extent that legislation permits or requires.
Super Group Dealerships will disclose Personal Information to regulatory authorities, accountants, auditors, lawyers or professional advisors if contractually required to or legal obligated to.
Information may also be shared with third party service providers whose products or services are related to or connected with the products or services supplied to you by Super Group Dealerships.
Super Group Dealerships will also transfer information to third parties if it sells any portion of its business or assets.
Information may be shared with approved Super Group Dealerships Service providers or subcontractors when and if required to in order to fulfil our obligations to you, however information will only be transferred to these third parties when and if all the required and relevant confidentiality and data security undertakings and legal requirements have been contractually accepted and agreed to in writing and in the event of a transfer of Personal Information to any third party, details of the transfer will only be retained for as long as is required to fulfil contractual obligations and / as allowed or required by law.
Where you have provided consent for Super Group Dealerships to process your Personal Information, you may also withdraw your consent where and if our processing or marketing has been based on your consent. Personal Information may continue to be processed when and if legal justification exists for the processing.
In instances, where consent is required in order to process your Personal Information refusal to provide consent may result in Super Group Dealerships not being able to maintain the relationship with you, unless other legal grounds to lawfully process your Personal Information without consent exists
(10) Public disclosure of Personal Information.
Unless the law requires or provides otherwise, Super Group Dealerships will only make Personal Information public with your express consent to do so.
(11) Retention periods.
Super Group Dealerships takes reasonable steps to only process Personal Information for the minimum period necessary and retains information in accordance with the retention periods required by law and as described in this policy. Information that is no longer required for the purposes for which it was collected will be destroyed.
All reasonable measures will be taken to ensure the security, integrity and confidentiality of Personal Information that we hold by taking appropriate, reasonable, technical and organisational security measures to protect Personal Information and prevent accidental or unlawful destruction, loss, alteration, disclosure, access and other unlawful or unauthorised forms of processing.
Super Group Dealerships cannot be held liable for any losses or damages that may occur as a result of security breaches unless directly attributed to the gross negligence or misconduct on the part of Super Group Dealerships or any of its employees, contractors or service providers.
(13) Security breach.
The internet is an open and often vulnerable system and the transfer of information via the internet is not completely secure. Although we will implement all reasonable measures to protect Personal Information, we cannot guarantee the security of your Personal Information transferred to us when using the internet. Therefore, you acknowledge and agree that any transfer of Personal Information via the internet is at your own risk and you are responsible for ensuring that any Personal Information that you send is sent securely.
(14) Third party information and websites.
Super Group Dealerships is not responsible for and gives no warranties, undertakings and makes no representations in respect of the privacy policies or practices of any websites linked to Super Group Dealerships' website. Your use of and reliance on these links is at your own risk.
(15) Objection to processing.
(16) Quality of Personal Information.
(17) Access to Personal Information.
Address: Braampark Forum,
Forum 3, 3rd Floor
33 Hoofd Street,
Fax: 086 500 3351
(19) OPT Outs
Should you wish to opt out from marketing or receiving communication from Super Group
Dealerships, please click on the below link and follow the prompts.
Super Group Dealerships encourage all of their employees to explore and engage in social media interactions, but in a manner that is respectful, responsible and with sound judgement and common sense. At all times, they are expected to adhere to Super Group Dealerships values, and ensure that they follow the Policies and Procedures that apply to Social Media interaction.
Please note that if you communicate with us through a Social Media channel, we may use the same channel to communicate back to you. This also applies to communications regarding a sales or service contract, for example sending documentation over WhatsApp. Using social media channels may expose your information to security risks, and by choosing to use these channels, you accept this risk.
This policy also applies to the personal information processed during procurement and appointment of all and any suppliers and/or outsourced service providers of products and/or services, including the following:
Super Group Dealerships endeavour to ensure that all suppliers of the above products and services are assessed and vetted to ensure that they comply with:
All suppliers to Super Group Dealerships will be required to enter into a service level agreement with Super Group Dealerships to regulate the way in which suppliers will use personal information accessed or used as a result of the Super Group Dealerships relationship. All suppliers are required to implement the security measures as prescribed by POPI.
Super Group Dealerships are bound by the Consumer Protection Act 68 of 2008 and the Automotive Industry Code of Conduct.
Alternatively, they may be contacted on:
Tel: 0861 1 MIOSA (0861 1 64672)
Fax: 086 630 6141
Postal Address: Suite 56, Private Bag X025, Lynwood Ridge, 0040
Super Group Dealerships Trading Pty Ltd - Dealership Division supports our Government's initiatives for transformation and is committed to the promotion of sustainable economic growth and social development in South Africa.
B-BBEE is a critical and key component to achieving this aim and not only ensures that we comply with our Government's B-BEEE Code of Conduct, but it enables us to better serve the needs of both our customers and our business, and contribute more positively to society as a whole.
In this regard customers may be requested to complete a BBBEE declaration in certain instances when dealing with our dealerships. This is always on a voluntary basis and with the consent of the customer and no customer is under any obligation to disclose information regarding race if it does not want to.
Super Group Dealerships may use cloud storage services which will result in your information being transferred cross border. We will only transfer Personal Information to third parties in countries with adequate data protection laws or do so in terms of a written agreement with the recipient which imposes data protection requirements on that party as required by POPI.
Super Group Dealerships reserves the right to alter the terms and conditions of this policy at any time.
You will be responsible for reviewing any such changes each time you access the websites and your continued use of the website after changes have been posted online constitutes your acceptance of this policy as modified by the posted changes